- Items must be returned within 15 days from the day you receive your order.
- The merchandise must be unused in the same condition as received and free of any defects.
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and initiate a new order for the desired item.
Steps to Initiate a Return
- Complete the return form provided in your package with your order number, which items you are sending back, how many, and the reason for return.
- Place the form in the box with your item(s).
- You will be responsible for paying any shipping costs associated with returning the item. If your return is approved, your refund will be processed with the original shipping cost at time of purchase.
- Address to Cultural Xpression - 2950 Unity Drive, # 570956, Houston, Texas 77257, USA.
- Keep tracking information for your records.
- Please allow 3-5 business days from the time we receive the return for a credit to be issued.
If you have further questions, please contact us via email at firstname.lastname@example.org